PDF Exports Failing

Incident Report for Truepic

Resolved

Between 11:12 AM ET and 12:25 PM ET, PDF exports from Truepic Vision may have failed for some users due to an issue in a new API release that was deployed at 11:00 AM ET today. As soon as this issue was discovered the API was rolled back to the last known good release. Monitoring indicates that the roll back fully resolved this issue.
Posted Jun 12, 2025 - 16:40 UTC
This incident affected: Vision API.