All Systems Operational

Uptime over the past 90 days. View historical uptime.
Vision API ? Operational
90 days ago
100.0 % uptime
Today
Vision Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Vision Camera Mobile Apps Operational
90 days ago
99.99 % uptime
Today
iOS App ? Operational
90 days ago
99.98 % uptime
Today
Android App ? Operational
90 days ago
100.0 % uptime
Today
Vision Smart Link Service ? Operational
90 days ago
100.0 % uptime
Today
Vision Texting Service ? Operational
90 days ago
100.0 % uptime
Today
Vision Email Service ? Operational
90 days ago
100.0 % uptime
Today
Embedded Vision Operational
90 days ago
100.0 % uptime
Today
Truepic Certificate Authority ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 12, 2025
PDF Exports Failing
Resolved - Between 11:12 AM ET and 12:25 PM ET, PDF exports from Truepic Vision may have failed for some users due to an issue in a new API release that was deployed at 11:00 AM ET today. As soon as this issue was discovered the API was rolled back to the last known good release. Monitoring indicates that the roll back fully resolved this issue.
Jun 12, 16:40 UTC
Jun 11, 2025

No incidents reported.

Jun 10, 2025

No incidents reported.

Jun 9, 2025
Truepic Vision on iOS, release 3.22.1, may crash for some users
Resolved - This incident has been resolved.
Jun 9, 20:58 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 9, 20:28 UTC
Update - A new release of Truepic Vision on iOS, release 3.22.2, has been released to the App Store to resolve this issue and we are monitoring. Please upgrade to this latest release if you are impacted by this issue.
Jun 9, 20:28 UTC
Investigating - Truepic Vision on iOS, release 3.22.1, may crash for some users at this time. We are investigating the issue and in the process of deploying a new release to remediate the problem. In the meantime, a workaround is to delete the application from an affected device and reinstall.
Jun 9, 19:55 UTC
Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

No incidents reported.

Jun 4, 2025

No incidents reported.

Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025

No incidents reported.

May 29, 2025

No incidents reported.

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